CV

Gap Inc.- Sr. Design Manager, Store Design/Creative Services - 1/18-Present

• Collaborated with all brands under the Gap Inc. umbrella to develop feasibility design which includes over 50 design intent packages,coordination with business partners, architects and vendors.
• Serve as an ambassador for the Store Development team by building trusted relationships with the Brands.
• Increased Creative Service’s productivity by managing outsourced design consultants and providing art direction for new store concepts and fixture development.
• Establish and maintain trusted and positive relationships with internal crossfunctional partners, design consultants and vendors.
• Managed and advised on design consultant budget thru tracking and processing all PO’s for the team.
• Onboarded design consultants and local vendors for rapid prototyping needs.
• Collaborated with leads of marketing and VM for Gap, BR, Old Navy, and Athleta to design four new stores at the Gap Inc. HQ in SF.
• Developed VE solutions for Athleta template stores, which resulted in a $250k saving per store.
• Provided design guidelines with tiered budget scoping to refresh Athleta Heritage vintage stores.
• Designed a new store concept for Banana Republic by refreshing every aspect from store front, perimeter system, floor fixtures, OFI, RCP to fitting rooms and restrooms for a unique and modern shopping experience.
• Created brand awareness for Hill City by developing a design language for a physical presence in the form of a mobile pop-up truck, exhibit for Gear Patrol Product conference, and a pop-up shop in San Francisco.

B+N Industry- Industrial Designer - 01/15 - 9/17

• Designed high-end retail fixtures for one of Sillicon Valley’s largest consumer electronics company and successfully winning a bid that resulted in high volume production for a remodel program
• Interact with clients during briefing and prototype reviews.
• Assess information provided by the client, sales and project manager and translates it into engineered design solutions
• Collaborate closely with engineers to create detailed prototypes and final design.
• Translate client/vendor requirement into 3D surface files and technical shop drawing for manufacturing.
• Design and develop projects into a complete drawing package with bill of materials, exploded views and installation instructions.
• Work with suppliers and engineers to develop, refine and document high-quality, cost effective manufacturing methods. (DFMs)
• Oversee fabrication of visual mockups for review by client.
• Create renderings to assist sales and marketing material
• Contribute design modifications to facilitate R&D and manufacturing.

Pfeiffer Lab - Industrial Design Intern - 01/13 - 4/13

• Assisted design director in concept development
• Ideate concepts through sketching and 3D model making
• Refinement through CAD (Solidworks)
• Created package drawings for manufacturing
• Built full-size foam core mock-ups for scale testing
• Produced files for 3D printing

WheelDude.com - Sales Manager- 2/10 - 12/14

• Create value and maintain client relationships
• Respond to client inquiries and provide high levels of support
• Resolve client concerns with great empathy
• Manage and train a small team
• Involved in weekly meetings to discuss sales/marketing goals
• Utilize basic HTML code to market content on forums
• Design marketing graphics for sales and events
• Develop weekly Wordpress post
• Photograph and edited event coverage
• Participate in creating new wheel designs for manufacturing

Intuitive Surgical - Assembly Technician I - 10/08 - 10/09

• Worked in lean manufacturing environment
• Assembled surgical instrumentation for robotic surgery
• Performed mechanical wiring & cabling assembly

Yahoo! Inc. - Search Quality Analyst - 7/08 - 10/08

• Refined search engine
• Excercise deductive reasoning to break down arduous inquiries
• Communicate with leads and engineers to improve algorithms
• Analyze training manuals to make suggestions for improvements

Google Inc. - Quality Control Lead for Book Search Project - 08/06 - 07/08

• Supervised and lead 100+ contractors
• Team leader and motivator
• Manage and maintain a well-organized work environment
• Monitor operators productivity and quality
• Document policy violations and take disciplinary actions
• Generate accuracy and productivity reports in Excel
• Created new training materials
• Train new operators and performed routine audits